Food Ordering for Students

Posted on: March 4, 2021

Dear Parent/Guardian,

Before the Christmas break, we informed you that we would be moving our lunch pre-ordering service to a new system provided by ‘ParentPay’. The new system allows parents or students to order their food with more freedom and flexibility than our previous system.

With face-to-face teaching due to restart from 8th March, we thought it would be helpful to remind you of the key changes that have taken effect:

• Parents can pre-order lunches by clicking here and logging into their ParentPay account. If you haven’t yet activated your ParentPay account, please contact our main reception, who will be able to provide you with your activation details.

• We have produced a video to show you how to pre-order lunches using the new system. You can view this video below. Please note, parents will need to ensure that the necessary funds have been added to the ParentPay account to place an order.

• Students who bring food with them from home will no longer be required to inform the academy of this.

• All year groups will be required to pre-order food using the ParentPay system, including Year 11 students.

Students who receive Free School Meals will continue to do so without interruption, with parents using the new system in the same way as other parents.

Any accounts that have a negative balance will be unable to order using the new system. We politely request that all parents ensure that their ParentPay accounts do not have a negative balance before students begin to return on Monday 8th March 2021.

Please allow 24 hours for funds to be added to accounts, as pending payments will mean that parents may be unable to place orders using the new system.

Free school meal deliveries will end when the year group returns to the academy, and the Government voucher system will also end this week.

If you have any questions about the new system of ordering lunches, please call our academy reception on 01782 882200 or email [email protected]

Yours Sincerely,

Mr. C Plant
Finance Director.